PRODUCT TERMS FOR LOVE YOUR BEAUTY LTD
Loveyourbeauty.uk (“site”) is owned and operated by Camille Simpson.
Please read these terms and conditions carefully before placing an order. By purchasing services and/or products on this site, you agree to be bound by these terms and conditions. If you are not willing to be bound by these terms and conditions please do not purchase services or products from this site.
2. CHANGES TO TERMS
We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting.
Please check these terms and conditions periodically for changes.
Your continued use of this site and purchase of services or products on this site following the posting of changes to these terms and conditions will mean you accept those changes. Please check the terms before every purchase.
If the revised terms apply to any existing provision of services, we will notify you of the changes.
4. AGE RESTRICTION
You shall not purchase any services or products from our site if you are below the age of 18 years old because under this age, you do not have legal capacity to enter into a contract.
5. ACCEPTANCE OF ORDER
5.1 These Terms will become binding on you and us and a Contract will come into effect between you and us only upon purchase completion of goods.
5.2 If there is any conflict between these Terms and any term of the order, the order will take priority.
6.2 You shall not have any claim for innocent or negligent misrepresentation against us based on any statement in this Contract.
6.3 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.
7. PROVISION OF PRODUCT
7.1 You may the return the product within 14 days after the day on which you received the Product if the product packaging has not been removed.
7.2 If you return the product, we will:
a) refund you the price you paid for the products after deducting any reduction in the value of the products that has been caused by your handling them in an unacceptable manner.
b) you will be responsible for the cost of returning the product to us. If we have offered to collect the product from you, you will be charged with the direct cost to us of collection, this will vary dependant on the distance of collection from our registered address.
7.3 Refunds will be made to you on the credit card or debit card used by you to pay.
7.4 As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 10 or anything else in these Terms. You can seek advice on your legal rights from your local Citizens' Advice Bureau or Trading Standards office.
8.1 We will let you know the estimated delivery date which will be within 10 days after the date of the Email Confirmation. Our delivery date may occasionally be affected by Circumstances Beyond Our Control in which case please see clause 11 below.
8.2 If no one is available at your address to take delivery, we will leave you a note to rearrange delivery.
8.3 Delivery of an Order shall be deemed to be completed when:
(i) we deliver the product to the address given by you;
(ii) we deliver the product directly to you; or
(iii) a carrier organised by you to collect the product from us collects the product from us
and you will be responsible for the product from that time.
8.4 Upon receipt of full payment (including all applicable delivery charges) you will be the owner of the product.
8.5 If we fail to deliver the product within 30 day, then you may cancel your Order straight away if any of the following applies to you:
a) we have refused to deliver the product;
b) delivery within the delivery deadline was essential considering relevant circumstances; or
c) you informed us prior to acceptance of your order that delivery within the delivery deadline was essential.
8.6 If you do not wish to cancel your order straight away, or do not have the right to do so under clause 8.5, you can specify a new reasonable delivery deadline, and you can cancel your Order if we do not meet the new deadline.
9. OUR RIGHTS TO CANCEL AND APPLICABLE REFUND
9.1 We may have to cancel an order before the start date for the services due to an Event Outside Our Control or the unavailability of key personnel or key materials without which we cannot provide the services or the products. If this happens:
a) we will promptly contact you to let you know;
b) if you have made any payment in advance for services or products that have not been provided to you, we will refund these amounts to you;
c) where we have already started work on your order for services, we will not charge you anything and you will not have to make any payment to us.
10. PRICE AND PAYMENT
10.1 Prices of the products are specified on our site and confirmed on the checkout page. We may change our prices any time, but that will not affect the prices for confirmed orders.
10.2 Our prices are inclusive of VAT. However, if there is a change in the rate of VAT between the date of the order and the date of delivery or performance, the rate of VAT that you pay will be adjusted, unless you have already paid full purchase price prior to the change in the rate of VAT takes effect.
10.3 Delivery cost of any products is not included in the price specified for a product. It will be added to the due amount.
10.4 Despite our best efforts, there may be incorrect prices on some of the products. If the correct price is less than a price shown on our site, the lower amount will be charged. If the correct price is higher than the price specified on our site, we will inform you of this and ask whether you wish to continue with the order with the actual higher price. If the error in price is obvious, unmistakeable and mispricing could have been recognised reasonably by you, we will not be liable to provide the services or products to you at the lower price that was incorrect.
10.5 Payment for services is to be made in advance by credit or debit card or PayPal except where agreed otherwise in writing between us. We accept payment with Visa, MasterCard.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
11. LIMITATION OF LIABILITY
11.1 We are responsible for loss or damage you suffer that is a foreseeable result of our negligence or our breach of the Terms, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
11.2 Products supplied by us are for non-commercial purposes only. You shall not use the services or products for any business or re-sale, commercial purpose. We are not liable to you for any loss of business, loss of profit, loss of business opportunity, or business interruption.
11.3 Exceptions to Limitation of Liability
Our liability does not exclude or limit in any way:
(a) fraud or fraudulent misrepresentation;
(b) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
(c) defective products under the Consumer Protection Act 1987;
(d) breach of the terms implied by sections 9 and 10 of the Sale of Products Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
12. CIRCUMSTANCES BEYOND OUR CONTROL
12.1 If there is failure to perform, or delay in performance of any of our obligations under these Terms due to Circumstances Beyond Our Control, we will not be liable for such failure.
12.2 Circumstances Beyond Our Control include any act or event beyond our reasonable control, including without limitation lock-outs, strikes, or other industrial action by third parties, riots, civil commotion, terrorist attack or threat of terrorist attack, invasion, war (whether declared or not) or threat or preparation for war, explosion, fire, flood, storm, subsidence, epidemic, earthquake, or other natural disaster, or failure of private or public telecommunications networks.
12.3 If any Circumstances Beyond Our Control affects the performance of our obligations under these Terms:
12.4 you will be notified as soon as reasonably possible; and
12.5 the time for performance of our obligations will be extended and our obligations under these Terms will be suspended for the duration of the Circumstances Beyond Our Control. If the delivery date for any products ordered is affected by the Circumstances Beyond Our Control, we will reschedule the delivery date with you after the Circumstances Beyond Our Control are over.
13.1 Any notice to us should be in writing and sent to us by e-mail, by hand, or by pre-paid post to Love Your Beauty LTD at email@example.com.
13.2 Any notice to you will be in writing by e-mail, by hand, or by pre-paid post to the address you provided us with on the Order.
14.1 We may assign our rights and obligations under these Terms to any another person. If there is any such assignment of rights and obligation, we will inform you in writing or by email.
14.2 You cannot transfer your rights and obligations under these Terms to any another person without our written approval.
14.3 This contract is only between you and us. No other third person shall have any rights to enforce any terms.
14.4 Each paragraph of these Terms are separate and distinct form other. If any court or relevant authority determines any of paragraphs of these Terms is unlawful, then such determination will not affect other paragraphs and all other remaining paragraphs will remain in effect and full force.
14.5 Our failure to insist that you perform any of your obligations under these Terms, or to enforce our rights against you, or delay in doing so, does not mean that our rights against you have been waived and does not mean that you need not comply with those obligations. Any waiver by us of your default will be only in writing, and it does not mean that we will waive any of your future defaults.
14.6 English law governs these Terms and contract between you and us. English courts will have jurisdiction on any dispute that may arise out of this Terms or contract between you and us. However, you may bring proceedings in Northern Ireland if you are a resident of Northern Ireland, and you may bring proceedings in Scotland if you are a resident of Scotland.
15. CONTACT US
15.1 For any questions or queries you can contact us by e-mail at firstname.lastname@example.org