Shipping policy

1. We will let you know the estimated delivery date which will be within 10 days after the date of the Email Confirmation. Our delivery date may occasionally be affected by Circumstances Beyond Our Control in which case please see clause 11 below.

2. If no one is available at your address to take delivery, we will leave you a note to rearrange delivery.

3. Delivery of an Order shall be deemed to be completed when: 

(i) we deliver the product to the address given by you;

(ii) we deliver the product directly to you; or 

(iii) a carrier organised by you to collect the product from us collects the product from us 

 and you will be responsible for the product from that time. 

4. Upon receipt of full payment (including all applicable delivery charges) you will be the owner of the product. 

5. If we fail to deliver the product within 30 day, then you may cancel your Order straight away if any of the following applies to you:

a) we have refused to deliver the product;

b) delivery within the delivery deadline was essential considering relevant circumstances; or

c) you informed us prior to acceptance of your order that delivery within the delivery deadline was essential.

6. If you do not wish to cancel your order straight away, or do not have the right to do so under clause 8.5, you can specify a new reasonable delivery deadline, and you can cancel your Order if we do not meet the new deadline.